Although I used to use the U.S.Postal Service because it offered better prices on package shipping,now I almost always use FedEx because I can ship from any FedEx*Kinkos location 24 hours per day.This is an example of which of the following factors leading to customer switching behavior

Question

Quizplus · Accepted Answer

The example highlights a switch due to convenience, as FedEx offers 24-hour service, making it more accessible than the U.S. Postal Service.

Although I Used to Use the U