When the major car companies added drink holders to the design of their cars,they were practicing ________,where the firm attaches high importance to incorporating customer preferences in the final designs.

Question

Quizplus · Accepted Answer

Customer-driven engineering refers to designing products that are based on customer preferences and needs, and incorporating them into the final product design. The addition of drink holders in cars is an example of customer-driven engineering, where car companies have incorporated a feature requested by customers to enhance their driving experience.

When the Major Car Companies Added Drink Holders to the Design