You Are the Health Information Management (HIM) Department Manager at Rocky

You are the health information management (HIM) department manager at Rocky Mountain Nursing Home, which has been cited by the state surveyors for lack of receipt of an admission history and physical examination in a timely manner. This information is extremely important for patient care at the time of transfer to the nursing home and is an important part of the clinical database. It has been difficult for you to receive the transfer information from one hospital in particular, one that is the major referral source for your nursing home. Your administrator requests that you send a letter to the HIM director at the hospital with a copy to the hospital administrator and to himself regarding this problem and seeking their help. Write the letter and address it to Chris Morgan, RHIA, Director of Health Information Services, Rocky Mountain Hospital, 1299 94th Ave., SW, Cougar, WA 98000. The hospital administrator's name is Josephine Anderson, and the nursing home administrator is Frank Henderson. Be sure to include enough information so that they understand your requirements and the methods to meet the requirements.