Deming's 14 Points constitute an à la carte menu of quality improvement activities, from which a company can pick and choose only those with which they agree.

Question

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Deming's 14 Points are intended to be a comprehensive philosophy and a system of management for achieving long-term success through customer satisfaction, and not a pick-and-choose menu of independent activities.

Deming's 14 Points Constitute an à La Carte Menu of Quality