_____ actions and resources are those actions in a process that must be done to make the product but create no value for the customer.
A) Non-value-adding
B) Necessary non-value-adding
C) Value-adding
D) Inventory surplus
E) None of the above.

Question

Quizplus · Accepted Answer

Necessary non-value-adding actions are required to complete a process but do not add value from the customer's perspective.

_____ Actions and Resources Are Those Actions in a Process