Programs that attempt to blend all of the functions of a business into a holistic, integrated philosophy built around teamwork, productivity, and customer satisfaction are called

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Total quality management programs attempt to integrate all functions of a business into a holistic philosophy focused on productivity, teamwork, and customer satisfaction. Six Sigma programs focus on reducing defects and improving processes, while total care programs primarily focus on customer service. Customer focus programs may also prioritize customer satisfaction, but may not necessarily integrate all functions of a business.

Programs That Attempt to Blend All of the Functions of a Business