In the context of the planning phase of the systems development life cycle (SDLC), which of the following is an example of an externally identified problem?
A) Employees demanding an increase in their wage before the launch of a new system
B) Suppliers noting inefficiency in the inventory control procedure
C) Management voicing concern about the organization's lack of a competitive edge in the marketplace
D) Management conducting a high-cost training program to improve employees' skills

Question

Quizplus · Accepted Answer

An externally identified problem is one that is identified by stakeholders outside of the organization. In this case, suppliers have identified inefficiencies in the inventory control procedure, making it an externally identified problem. The other options are either internal problems or solutions to problems rather than problems themselves.

In the Context of the Planning Phase of the Systems