Which of the Following Statements Is True of Relationship Marketing

Which of the following statements is true of relationship marketing?

A) For many suppliers, retaining their current customers has become a secondary focus in relationship marketing.
B) Business suppliers use social networking sites sparingly as these sites discourage businesses from shopping for all their needs.
C) Loyal customers are less profitable than those who are price sensitive and perceive no difference among brands or suppliers.
D) Relationship marketing has become more important than before because competition has becoming more intense.