Employees who like their jobs and are satisfied with the firm they work for are more likely to deliver superior service to customers.

Name: Employees who like their jobs and are satisfied with the firm they work for are more likely to deliver superior service to customers.
Brand: Quizplus
Rating: 4.9 (56 reviews)

Question

Quizplus · Accepted Answer

Research and studies in organizational behavior suggest that job satisfaction and employee engagement are positively correlated with better customer service and performance.

Employees Who Like Their Jobs and Are Satisfied with the Firm