Your Waiter Seems to Be Doing Everything Wrong

Your waiter seems to be doing everything wrong. He has forgotten to take your drink order. He delivers someone else's food to your table. He does not come out and say it, but his facial expressions seem to say he'd rather be someplace else. If you assume his behavior is caused primarily by ________, your assumption is consistent with the fundamental attribution error.

A) channel factors
B) situational factors he can control
C) his disposition
D) situational factors beyond his control