What is a standardized survey and data collection method for measuring patients' perspectives on hospital care?
A) Physician Quality Reporting Initiative
B) Home Health Compare
C) The Leapfrog Group
D) Hospital Consumer Assessment of Healthcare Providers and Systems

Question

Quizplus · Accepted Answer

HCAHPS is a standardized survey and data collection method for measuring patients' perspectives on hospital care. It is a national, standardized, publicly reported survey of patients' perspectives of hospital care that is required by the Centers for Medicare & Medicaid Services (CMS) for all hospitals in the United States. The survey measures patients' perspectives on topics such as communication with nurses and doctors, responsiveness of hospital staff, cleanliness and quietness of the hospital environment, pain management, and discharge information. HCAHPS results are publicly reported on the CMS website, allowing patients to compare hospitals and make more informed healthcare decisions.

What Is a Standardized Survey and Data Collection Method for Measuring