A nurse receives the following three phone calls regarding a community patient.
·The psychiatrist wants to complete a follow-up assessment.
·An internist wants to schedule a physical examination.
·The patient's attorney wants an appointment with the patient.
The nurse schedules the activities for the patient. Which role has the nurse fulfilled?

Question

Quizplus · Accepted Answer

Case managers design individually tailored treatment services for patients and track outcomes of care. The new case management includes assessing patient needs, developing a plan for service, linking the patient with necessary services, monitoring the effectiveness of services, and advocating for the patient as needed. Nurses routinely coordinate patient services, serving as case managers as described in this scenario. The role of advocate would require the nurse to speak out on the patient's behalf. The role of milieu manager refers to maintaining a therapeutic environment. Provider of care refers to giving direct care to the patient.

A Nurse Receives the Following Three Phone Calls Regarding a Community