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A Patient Who Speaks Limited English Has Gotten Upset with the Nurse

Question 19

Multiple Choice

A patient who speaks limited English has gotten upset with the nurse when she gestured with her foot towards the washroom as her hands were full and wanted to help the patient find the washroom. What should the nurse do?


A) Contact a translator.
B) Apologize for upsetting the patient and ask what happened that upset the patient.
C) Explain to the patient that you were pointing to the washroom with your foot.
D) Research the patients' cultural background to assess what it was that may have been misinterpreted.

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