In business messages, using terms such as "if," "hope," and "trust" is
A) common courtesy.
B) a good way to show your modesty.
C) acceptable for very formal contexts.
D) usually a bad idea since it takes away from the writer's credibility.

Question

Quizplus · Accepted Answer

Using terms such as "if," "hope," and "trust" can make the writer sound uncertain and undermine their credibility. It is best to use clear and direct language in business messages to convey confidence and professionalism.

In Business Messages, Using Terms Such as "If," "Hope," and "Trust