One way to be tactful when giving your reasons for bad news is to
A) explain why the decision is good for you and your company.
B) apologize for having to be the bearer of bad news.
C) explain that the decision is based on company policy.
D) highlight, if possible, how your negative decision benefits the recipient.
Correct Answer:
Verified
Q5: A poorly written buffer
A) shows appreciation or
Q6: When you deliver negative messages, you
A) should
Q7: If you up to now you have
Q8: Use the direct approach with a negative
Q9: If you choose to apologize in a
Q11: To reject someone as clearly and kindly
Q12: When delivering bad news, wording such as
Q13: Which of the following is a negative
Q14: When composing a negative message, you should
Q15: In a negative message organized using the
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