Which of the following statements does the best job of delivering bad news clearly and kindly?
A) Although you currently do not have the master's degree that we require for this position, we would be happy to reconsider your application once you have completed your degree.
B) Because you do not have the experience we clearly listed in the job posting, we cannot offer you the position.
C) I am sorry to have to tell you that you were not selected for the position.
D) Several other applicants were far more qualified for the position than you were, so we cannot offer you the job.

Question

Quizplus · Accepted Answer

Choice A delivers the bad news (not meeting the required degree) clearly, but also offers encouragement for the applicant to reapply once they have completed their degree. It is both direct and kind. Choices B and D give the reason for not offering the position, but in a negative tone, while choice C only delivers the bad news without any explanation.

Which of the Following Statements Does the Best Job of Delivering