A guest's leather coat was stolen from the guest room by a new housekeeping employee who had a criminal record that included two convictions for theft and burglary. The hotel had failed to inquire about or investigate the employee's criminal past. What liability does the hotel have in this circumstance?

Question

Quizplus · Accepted Answer

The hotel will be fully liable for the loss because they did not obtain any information or conduct a background check on the housekeeping employee before hiring them. As a result, the hotel breached its duty of care to the guest and is responsible for the actions of its employees. The fact that the employee had prior convictions for theft and burglary suggests that the hotel should have exercised greater caution in hiring and supervising them.

A Guest's Leather Coat Was Stolen from the Guest Room