As an HR manager for a large national bookstore chain, you have received complaints from some of the employees in your flagship store, which has 27 staff members. Apparently, several lesbian and gay employees brought their significant others to the staff family picnic. This triggered arguments, animosities and inappropriate behaviors at the store, despite the store manager's best efforts. You decide to use cultural awareness training. Which of the following statements is true?
A) Cultural awareness training is inappropriate because gender issues are not cultural issues.
B) The store manager should conduct sexual harassment and diversity training.
C) A consultant should be brought in to do team building instead.
D) Cultural awareness training alone is probably not going to solve the problem.
E) None of the above is true.

Question

Quizplus · Accepted Answer

While cultural awareness training may be a component of the solution, it is unlikely to fully address the situation. Other training, such as sexual harassment and diversity training, should also be considered. Additionally, it may be helpful to involve a consultant for team building and conflict resolution. It is important to address the specific issues of animosity and inappropriate behavior at the store, rather than dismissing them as simply gender or cultural issues.

As an HR Manager for a Large National Bookstore Chain