In the chapter opener vignette "Managing Human Resources at United Parcel Service," __________ and the use of part-time workers were important issues in the strike between the International Brotherhood of Teamsters (IBT) and UPS in 1997.
A) pensions
B) discipline
C) grievance procedures
D) seniority
E) job security

Question

Quizplus · Accepted Answer

The strike between the International Brotherhood of Teamsters (IBT) and UPS in 1997 was primarily focused on issues related to pensions and the use of part-time workers.

In the Chapter Opener Vignette "Managing Human Resources at United