Organizational consultants must be adept in communicating with others in order to effectively engage participants (Schein, 1988). Which of the following are the communication skills that are needed to successfully consult in a system?

Question

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All of the above communication skills are needed for successful consulting in a system. Empathy is important for building rapport and understanding the perspectives of others. An open invitation to talk encourages participation and sharing of thoughts and ideas. Facilitative confrontation skills are necessary for addressing conflicts and challenges within the system and facilitating change.

Organizational Consultants Must Be Adept in Communicating with Others in Order