Roles which are explicitly assigned by an organization or group such as "coach," "treasurer," or "customer service representative" are
A) formal roles
B) informal roles
C) procedural roles
D) social roles

Question

Quizplus · Accepted Answer

Formal roles are explicitly assigned by an organization or group, and often come with a set of responsibilities and expectations. Examples of formal roles include job titles, committee assignments, and elected positions within an organization. The other options, informal roles, procedural roles, and social roles, do not necessarily have an explicit assignment or expectation from the organization, and may develop more organically within a group or community.

Roles Which Are Explicitly Assigned by an Organization or Group