Skills training will include ...

Question

Quizplus · Accepted Answer

The three skills identified in option D - problem solving, anger management and assertiveness - are all important skills for effective communication and conflict resolution. Option A includes avoidance as a skill which is not ideal for resolving conflicts. Option B includes restraining skills which is not always necessary and not always appropriate. Option C includes negotiation skills which may not always be applicable in a conflict resolution scenario.

Skills Training Will Include