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Louis Became the Top Salesperson at His Car Dealership After

Question 10

Multiple Choice

Louis became the top salesperson at his car dealership after he had a conversation with an older, more successful salesperson who shared, "When you're closing in on a sale, always be sure to touch them reassuringly on the shoulder." When Louis took his advice, he began using this technique of ______ touch.


A) content
B) coercive
C) control
D) calculated

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