People tend to trust nonverbal messages over the verbal messages that may accompany them.

Question

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Nonverbal messages are often considered to be more authentic and genuine as they are spontaneous and cannot be controlled as easily as verbal messages. Nonverbal cues such as body language, facial expressions, and tone of voice can convey a lot of information about a person's true feelings and intentions. Therefore, people tend to rely more on nonverbal messages when determining how to interpret a particular situation or interaction with someone else.

People Tend to Trust Nonverbal Messages Over the Verbal Messages