The only way you will really know the effectiveness of your own service is to engage in evaluative research, evaluating your service with your own clients.

Question

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Evaluative research is an important part of determining the effectiveness of a service, and engaging in research with your own clients is the best way to get an accurate idea of how well your service is working. Without this type of research, it can be difficult to know whether or not you are making a positive impact on your clients.

The Only Way You Will Really Know the Effectiveness of Your