Which of the following is a conclusion that can be drawn from Julian Orr's (1996) observations about knowledge being shared by photocopier engineers over lunch?
A) People learn better when they are not hungry
B) Knowledge transfer, especially of tacit knowledge, is something which takes place in social environments
C) The engineers needed access to the manuals for all of the latest machines
D) The engineers wasted too much time talking at lunchtime when they could have been out fixing photocopiers

Question

Quizplus · Accepted Answer

Orr's study showed that the conversations at lunchtime were a vital way for the engineers to share knowledge from their actual experiences of fixing photocopiers. Rather than wasted time, the transfer of knowledge was facilitated by this social environment in a way that manuals alone could not do.

Which of the Following Is a Conclusion That Can Be