Which of the following features of bureaucracy allows for surveillance of worker performance to take place?
A) Paperwork and record-keeping
B) Hierarchical organizational structure
C) Advertising and marketing brochures
D) Policies, rules, and procedures

Question

Quizplus · Accepted Answer

Bureaucracy is an overarching term for techniques that exert control over the organization as it grows in size. Paperwork and recordkeeping keep a permanent record of worker activity which can be used to exert surveillance over their performance. This has been intensified when these records are stored as computer data, which can be used as the basis for a number of performance management measures.

Which of the Following Features of Bureaucracy Allows for Surveillance