Face-to-face instructions...
A) might be used to supplement unclear written instructions.
B) might be used to train employees who will have to operate equipment after it is installed.
C) should be used in large corporations to save on printing costs.
D) can damage consumer confidence in a company.

Question

Quizplus · Accepted Answer

When planning how to compose instructions or procedures, the context is a critical aspect of your discovery process because it impacts how you design the instructions or procedures. Knowing how documents will be read can help you design effective documents. Readers might be standing at a counter, kneeling at the side of a machine, or sitting at their desks. They may need to read the entire document before trying to perform the task, or they may perform the task as they go. Thus, certain media and design may be more suitable for these various contexts of use. In addition, if the instructions/procedures are required to be read prior to beginning the task, then a brief explanation of how to read the instructions should be included in the beginning of the document. For instance, more and more organizations are making video instructions available to their clients and customers. Video instructions include film and animation that is often used to train businesses and individuals. Videos prove especially effective in their ability to focus attention on key details, emphasize warnings and cautions, and display actions or operations with vivid efficiency. Videos will also motivate individuals to read more about the subject as well as find answers to related questions.

Face-To-Face Instructions