Which of the following would online instructions would NOT include?
A) An email attachment
B) Headings
C) Bulleted lists
D) Numbered lists

Question

Quizplus · Accepted Answer

Online instructions need to follow the same readability considerations as those used in letters, reports, and stand-alone instructions. Otherwise, the instructions will create confusion for many users. Like print, hard copy instructions, online instructions should include simple, concise statements, headings and bulleted and numbered lists when appropriate, as well as illustrations if they support the comprehension of the user.

Which of the Following Would Online Instructions Would NOT Include