What is one key guideline to composing effective correspondence?
A) Make sure to look and sound professional in the words that are used and how sentences are put together.
B) Keep the six C's in mind as you develop e-mails, texts, memos, and letters: concise, concrete, complete, correct, courteous, and clear.
C) Watch for spelling errors as well as errors in sentence structure and word usage.
D) All of the above.

Question

Quizplus · Accepted Answer

To compose effective emails, text messages, memos, and letters, follow these ten guidelines:
1. Make sure you look and sound professional as you choose words and put together sentences.
2. Keep the six C's in mind as you develop e-mails, texts, memos, and letters: concise, concrete, complete, correct, courteous, and clear.
3. Adopt the formatting style of your organization.
4. Notice how your message looks.
5. Watch for spelling errors as well as errors in sentence structure and word usage.
6. For clarity in international communication, spell months of the year instead of using numbers: that is, 3/11/17 would likely be read as March 11 in the United States but as November 3 in Europe and Asia; be sensitive to the culture practices of the audience your correspondence is intended for.
7. For text messages on the job, avoid slang unless you know your recipient personally and avoid abbreviations unless you are confident your recipient will know their meaning.
8. For email messages, wait to enter the recipient's e-mail address until right before you send the message.
9. For memos, letters, and e-mail messages, use the following structure: in the first paragraph, state the purpose; in the middle paragraphs, support the topic and key points you want to make; and in the final paragraph, advise the reader what to do next.
10. Offer alternative contact information to make it convenient for your readers to respond to your message in at least two ways.

What Is One Key Guideline to Composing Effective Correspondence