You are writing a memo to the employees of your company explaining a new policy. What type of headings would work best for this type of technical communication?
A) Short sentences, such as, "New cell phone usage policy."
B) Verb phrases, such as, "Usage of cellular phones."
C) Questions, such as, "How do you use your cell phone at work?"
D) Long sentences, such as, "Read this about the new policy about using your cell phone at work."

Question

Quizplus · Accepted Answer

Headings are the short titles that you use to label each section and subsection of your document. Frequent headings help readers know where they are in a document at all times. Certain types of headings work better and are more appropriate for certain types of technical communication.
Questions are effective headings in a brochure.
Verb phrases make effective headings for instruction manuals.
Short sentences are effective in memos and reports.

You Are Writing a Memo to the Employees of Your