Good technical communication has all of the following qualities EXCEPT:
A) It uses visuals, if necessary, to help readers understand ideas or data.
B) It can only be read and understood by subject matter experts.
C) It enables people who need to use the writing to perform a task to do so.
D) It shows a plan that reveals the purpose and value of the document
The rest of this test will be based on the following scenario: Samantha has just been hired as the IT Manager at Monopoly National Bank. Though her job title sounds impressive, she is the only employee in the IT Department.
The very first day on the job, Samantha is handed a two-inch thick packet of specifications and sales brochures on six desktop computers that was put together by the previous IT manager, who recently resigned to start her own social network company. The VP of Operations asks Samantha to review the dossier thoroughly, then write a recommendation report and have it on her desk by Friday. As the new IT Manager, Samantha needs to write a report that explains which computer would best suit the needs of the Business Loan Department.
The bank rotates purchasing computers for each department on a two year basis, and they need to replace the six desktop computers in the Business Loan Department by the end of the month or lose the line item for this budget year.
Not only is this Samantha's first day on the job, this is her first job after graduating from college-so she is a little hesitant about how she will accomplish this task. She takes the packet to her office and begins sorting through technical specifications and sales brochures. Eventually, she decides which computer she will recommend and why. Once she has made his decision, she writes a three page, single-spaced essay that has an intriguing introduction, discusses the importance of good IT to production, compares the qualities of each computer in detail, and concludes with the praises of the computer she recommends. Before she sends the essay off to the VP of Operations, she decides to review the textbook for the technical writing class she took her junior year, The Essentials of Technical Communication.

Question

Good technical communication has all of the following qualities EXCEPT:
A) It uses visuals, if necessary, to help readers understand ideas or data.
B) It can only be read and understood by subject matter experts.
C) It enables people who need to use the writing to perform a task to do so.
D) It shows a plan that reveals the purpose and value of the document 
The rest of this test will be based on the following scenario: Samantha has just been hired as the IT Manager at Monopoly National Bank. Though her job title sounds impressive, she is the only employee in the IT Department.
The very first day on the job, Samantha is handed a two-inch thick packet of specifications and sales brochures on six desktop computers that was put together by the previous IT manager, who recently resigned to start her own social network company. The VP of Operations asks Samantha to review the dossier thoroughly, then write a recommendation report and have it on her desk by Friday. As the new IT Manager, Samantha needs to write a report that explains which computer would best suit the needs of the Business Loan Department.
The bank rotates purchasing computers for each department on a two year basis, and they need to replace the six desktop computers in the Business Loan Department by the end of the month or lose the line item for this budget year.
Not only is this Samantha's first day on the job, this is her first job after graduating from college-so she is a little hesitant about how she will accomplish this task. She takes the packet to her office and begins sorting through technical specifications and sales brochures. Eventually, she decides which computer she will recommend and why. Once she has made his decision, she writes a three page, single-spaced essay that has an intriguing introduction, discusses the importance of good IT to production, compares the qualities of each computer in detail, and concludes with the praises of the computer she recommends. Before she sends the essay off to the VP of Operations, she decides to review the textbook for the technical writing class she took her junior year, The Essentials of Technical Communication.

Quizplus · Accepted Answer

Effective or good technical communication has several qualities, including: it makes a good impression with the readers; it is readable and well-organized; it shows a plan and reveals the purpose; it makes sense and is organized in a logical workflow; it appears credible; and it enables people to perform a task or take action.

Good Technical Communication Has All of the Following Qualities EXCEPT