Forgiveness is more likely to be granted if apologies are rich in verbal content.

Name: Forgiveness is more likely to be granted if apologies are rich in verbal content.
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Research has shown that apologies that are rich in verbal content, such as explanations, acknowledgments of responsibility, and expressions of regret, are more effective in eliciting forgiveness from those who have been wronged.

Forgiveness Is More Likely to Be Granted If Apologies Are