Feedback that goes against a well-established part of our self-concept is distrusted, even if it's flattering.

Question

Quizplus · Accepted Answer

This phenomenon is known as cognitive dissonance, where individuals experience psychological discomfort when faced with information that conflicts with their self-concept. This can manifest as distrust or skepticism towards the feedback, even if it may be positive or complimentary.

Feedback That Goes Against a Well-Established Part of Our Self-Concept