Margene and Bill are having an argument about their financial situation and Bill keeps raising his voice. Margene tells him that she really wishes he would not yell during their conflicts. Which of the following represents Margene's conflict goal?

Question

Quizplus · Accepted Answer

Margene's conflict goal is a process goal because she is focusing on how the conflict is being managed or conducted, specifically addressing the manner in which they are communicating (i.e., she wishes Bill would not yell). Process goals concern the methods and communication strategies used during a conflict.

Margene and Bill Are Having an Argument About Their Financial