In terms of media richness, if sending a message via postal mail is a lean form of communication, which is considered the most rich?
A) phone calls
B) email
C) texting
D) face-to-face

Question

Quizplus · Accepted Answer

Face-to-face communication is the most rich in terms of media richness because it includes verbal and nonverbal cues, immediate feedback, and the ability to clarify misunderstandings. It provides the richest possible channel for transferring complex messages with emotional or sensitive content.

In Terms of Media Richness, If Sending a Message Via