Politely calling attention to the fact that a waitress made a mistake on the bill without creating a scene is an example of
A) passive behavior
B) aggressive behavior
C) assertive behavior
D) none of the above
Correct Answer:
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Q17: It is through _ that people save
Q18: Defending our own ideas or questioning the
Q19: In assertiveness, you will be more successful
Q20: _ means defending our personal rights while
Q21: Assertive behavior is characterized by
A) not letting
Q23: If a friend states, "If you don't
Q24: If Elizabeth is passive, she is
A) reluctant
Q25: Some scholars use the term _ to
Q26: What is the term for sending an
Q27: Owning feelings, avoiding confrontational language, and maintaining
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