Reading "'Women Are Just Better at This Stuff': Is Emotional Labor Feminism's New Frontier?" Rose Hackman
-According to Rose Hackman ("'Women Are Just Better at This Stuff': Is Emotional Labor Feminism's New Frontier?"), Arlie Hochschild introduced the concept of emotional labor in her book

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Rose Hackman mentions that Arlie Hochschild introduced the concept of emotional labor in her book "The Managed Heart." She specifically cites Hochschild's definition of emotional labor as "the work of managing one's own emotions to create a desired emotional state in others."