The Ombudsman may not begin an investigation on his/her own initiative, as the complaint must be made by a person aggrieved or by someone acting on their behalf

Question

Quizplus · Accepted Answer

This is stated in the definition of the Ombudsman role, which is a person who investigates complaints about public services and organizations. The complaint must come from the person who has been directly affected or their representative.

The Ombudsman May Not Begin an Investigation on His/her Own