In the production of a newspaper, the after sales service could be:
A) Delivering the newspapers to newsagents
B) Including advertisements in the newspaper
C) Receiving and responding to reader feedback
D) The maintenance of the printers that print the newspapers

Question

Quizplus · Accepted Answer

After sales service refers to the activities that a company provides to customers after a product has been sold. For a newspaper, this would include receiving and responding to reader feedback, addressing any issues or complaints they may have, and making changes or improvements to satisfy their needs. While delivering newspapers to newsagents and maintaining printers are important parts of the production process, they do not fall under the category of after sales service. Including advertisements in the newspaper is also not considered an after sales service.

In the Production of a Newspaper, the After Sales Service