Technician A says that a symptom may be corrected without correcting the cause of the problem. Technician B says that verifying the repair will determine if the root cause of the problem has been repaired. Which technician is correct?
A) Technician A only
B) Technician B only
C) Both technicians A and B
D) Neither technician A nor B

Question

Quizplus · Accepted Answer

Technician A is correct. Sometimes symptoms can be temporarily corrected without fixing the root cause of the problem.
Technician B is also correct. The only way to confirm if the problem has been fixed is by verifying if the symptoms have disappeared and if the root cause has been repaired.

Technician a Says That a Symptom May Be Corrected Without