The purpose of a _________________ is to identify those critical areas of service demand and potential problems that the department must respond to in order to maintain its effectiveness and efficency.
A) procedural analysis
B) command inspection
C) process evaluation
D) SWOT analysis

Question

Quizplus · Accepted Answer

SWOT analysis (Strengths, Weaknesses, Opportunities, and Threats) is a tool used to identify the internal and external factors that may impact an organization's effectiveness and efficiency. It can help the department prioritize its resources by focusing on critical areas of service demand and potential problems that need immediate attention.

The Purpose of a _________________ Is to Identify Those Critical