What might an organization learn from scanning comments from stakeholders on its social media pages?

Question

Quizplus · Accepted Answer

The Answer is An organization may find a wealth of information from social media or it may find scant mentions. PR people may be able to glean inferences or opinion directions from comments and the number of mentions. Using more powerful software for natural language analysis, an organization may find deeper insights that can lead to insights that may be actionable and support its communications efforts.

What Might an Organization Learn from Scanning Comments from Stakeholders