Sarah is trying to print a document from her workstation. She can see her document displayed in the print queue, however it does not print. The printer is fully functional. Which of the following steps should she take to print the document?

Question

Quizplus · Accepted Answer

To fix this problem, restart the print spooler. To restart the spooler service, click Start, right click My Computer, and then click Manage. Expand Services and Applications, and then click Services. In the details pane, right click the Print Spooler service, and then click Start.
Key Takeaway: Clearing the entries in the print queue, or deleting and recreating the print object will not help.

Sarah Is Trying to Print a Document from Her Workstation