Jack is experiencing problems accessing the internet on his office computer. Although he can ping the xyz.com IP address, he cannot ping the domain name xyz.com. Which of the following steps could fix his problem?

Question

Quizplus · Accepted Answer

Check the DNS settings on the computer. To do so, right click the network connection and click Properties. Choose Internet Protocol (TCP/IP) and then click Properties. Verify if the correct DNS server IPs have been entered.
Key Takeaway: If a system can ping the destination using the IP address but not the domain name, check the DNS settings on the computer. This may be a problem due to issues with DNS resolution.

Jack Is Experiencing Problems Accessing the Internet on His Office