A user complains their optical drive will not play Blu-ray disks, even though DVDs play fine. What is most likely the issue?
A)The system does not have playback software installed.
B)The Optical Drive's drivers need to be updated.
C)The Optical Drive does not support Blu-ray disks.
D)The Blu-ray disks are faulty.

Question

Quizplus · Accepted Answer

If an optical drive will not play Blu-ray disks, it most likely means the optical drive does not support Blue-ray disks.
Key Takeaway - Not all optical drives are created equal, and a DVD or CD drive will not play a Blu-ray disk, although a Blu-ray drive will generally play DVDs and CDs. Although it is possible the computer does not have proper software or needs to be updated, if it is playing DVDs without a problem, the issue is probably one of compatibility.

A User Complains Their Optical Drive Will Not Play Blu-Ray