Jack is a system administrator in an organization. He downloaded a patch, installed it, and the server stopped functioning. What should he do next?
A)Call the manufacturer and see whether a fix is available.
B)Roll back the changes.
C)Reload the patch and see whether the problem stops.
D)Document the changes and troubleshoot.

Question

Quizplus · Accepted Answer

Rolling back changes should be the next step to recovering the servers and making them quickly available for users.
Key Takeaway: Rollback is a method to revert your patch/driver version to the previous working version. While rollback may not be an assured fix to the problem, it may be carried out as an intermediate step leading to a problem resolution. This is a good example of why one should test a patch on an identical test server before putting it on a production machine.

Jack Is a System Administrator in an Organization