A student nurse is talking with his instructor. The student asks how quality of care is evaluated. What is the best response by the instructor?

Question

Quizplus · Accepted Answer

Quality of care is evaluated by process and outcomes. If the outcomes are achieved, then the care has achieved what is was designed to do. The patient getting well may be an action of the body doing what it is supposed to do and not quality of care; the same can be said of the physician's assessment. The patient's satisfaction is subjective according to his or her perceptions and not the quality of care.

A Student Nurse Is Talking with His Instructor