When is it OK for you as a bartender/server to use physical force against a customer?
A)When the customer poses a threat to him or herself or others
B)Never; call the police if you feel the guest is endangering or harming others
C)When the customer refuses to leave
D)A and C

Question

Quizplus · Accepted Answer

You should never use physical force against a customer.
If you do feel that the customer is putting him or herself or others in harm's way, it is a good idea to call the police. Sometimes even just telling the customer that you're going to call the cops is motivation enough for him or her to stop what he or she is doing.

When Is It OK for You as a Bartender/server to Use