A new nurse is on the floor and has been verbally belittled and rudely treated by a small group of senior nurses. What is the most effective way to deal with this horizontal violence?

Question

Quizplus · Accepted Answer

The most effective way to deal with horizontal violence between staff is to recognize its harm and deal with it directly. By addressing the actions promptly, others are encouraged to do the same and accountability for professional behavior is established. Working with the manager to promote education is important, but it does not help the nurse being hurt directly.

A New Nurse Is on the Floor and Has Been